Frequently Asked Questions

  • Both! For some clients, our plug-n-play SaaS products meet 100% of their scope; for others, they need to add their unique business logic and/or preferences to meet their full needs.

    We love that we can leverage our platform & software to deliver better custom solutions that go beyond standard software options.

  • You do! From the moment your data is extracted from your operating software to the moment it lands in front of you in a dashboard (and everything in-between), it's your data.

    Even if you're not ready to build and maintain your own data infrastructure right now, we understand the importance of owning your own data - so we made sure of three things:

    1. Your data wasn't owned by some third-party who made it impossible to get it out.

    2. We made sure your data was completely accessible to you at any point

    3. Our infrastructure can easily be migrated to any of the three major cloud providers: AWS, Azure, or GCP.

  • As an early-stage startup, we're still going through some pricing discovery. Our goal is to deliver as much value as possible for your organization, and we don't want price getting in the way of a great relationship. Talk to our sales team to learn what kind of value SeedMetrics can bring to your business.

  • We are constantly adding new connectors & work with custom APIs all the time. Schedule a meeting with CS to see if we can build a custom connector for your team.

  • At its core, Business intelligence is all about understanding what 's happening in your business. This typically takes the form of gathering, analyzing, and interpreting data to gain valuable insights and make informed decisions within a business.

    SeedMetrics, as a fully-managed business intelligence platform, provides businesses with the infrastructure to unlock the power of their data: uncover patterns, trends, and actionable insights that drive growth, optimize operations, and enhance decision-making across all aspects of your organization.

  • Fully managed typically refers to a comprehensive service provided by the platform provider like SeedMetrics. It means that SeedMetrics takes care of all the technical aspects, maintenance, updates, and support related to the platform.

    Users can rely on SeedMetrics to handle the infrastructure, security, data management, and other operational tasks, such as updates and calculations, allowing users to focus on utilizing the software and maximizing its benefits without the need for extensive technical expertise or resources.

  • None! SeedMetrics is designed for non-technical users who can't write their own SQL queries and don't have time to make their own reports in Power BI or Tableau. All you have to do is connect your data, we'll take care of the rest.

  • Our standard refresh cadence is daily at 3am EST. In our more premium models, you can update your data more regularly and even on-demand.

  • Absolutely! SeedMetrics works great with analysts who are familiar with business intelligence tools like Power BI, Tableau, or Looker. They can connect directly to SeedMetrics' curated data warehouse, so that they can focus on doing what they do best and not get bogged down with the ETL (Extract-Transform-Load) process.

Have more questions? Talk to our team and get the answers you need.